UPI payments hit a snag: Third outage in a month leaves users in a bind

UPI payments hit a snag: Third outage in a month leaves users in a bind

Mangalore Today News Network

New Delhi, April 12, 2025: UPI (Unified Payments Interface) services in India were severely disrupted this Saturday morning, leaving users incapable of making digital monetary transactions, the third time within a month. The snag hits individuals and businesses across the country, disrupting an important daily service for smooth money transfers, which has become a common feature in Indian money transaction businesses.

According to the DownDetector reports, this issue is extensive, with around 1,168 complaints logged by afternoon. Google Pay users complained of 96 issues, while Paytm users complained of 23. The reason behind the disruption is still unknown.

Meanwhile, NPCI has issued an official statement about users facing transaction issues: "NPCI is currently facing intermittent technical issues, leading to partial UPI transaction declines. We are working to resolve the issue and will keep you updated. We regret the inconvenience caused."

NPCI is currently facing intermittent technical issues, leading to partial UPI transaction declines. We are working to resolve the issue, and will keep you updated.

We regret the inconvenience caused.

— NPCI (@NPCI_NPCI) April 12, 2025

UPI Outages: A Pattern of Disruption

The Unified Payments Interface (UPI) has recently faced a series of outages, causing inconvenience to users across India. The latest disruption occurred on Saturday, marking the third outage in the last 20 days.

Previous Outages

April 2nd: A significant outage saw 514 complaints reported on DownDetector, with 52% of users experiencing issues while transferring funds via UPI apps. The National Payments Corporation of India (NPCI) acknowledged "fluctuations" in bank success rates, leading to increased latency in the UPI network. NPCI worked closely with banks to stabilize the system.

March 26: A major outage affected users of popular UPI apps like Google Pay and Paytm, with over 3,000 complaints reported on DownDetector. Users were unable to access the service for 2-3 hours.